1. Service Offering

We offer structured, multi-tiered training programs designed for:

• Aspiring board members and first-time directors

• Experienced executives transitioning to governance roles

• Non-executive and independent directors

• Chairpersons and committee leaders

Our services include:

• Self-paced online learning modules

• Live virtual or in-person workshops

• 1-on-1 director coaching

• Customized training for boards and leadership teams

• Access to governance tools and resource libraries

2. Pricing Structure

VisionNest operates on a subscription and consultation-based model:

• Monthly Subscription Plans:

• Enterprise & Custom Packages:

  • For boards or teams seeking tailored solutions, pricing is provided upon request after initial consultation.

All plans are billed monthly. Users may cancel or upgrade their plan at any time.

3. Delivery Model

• All digital content is accessible via the VisionNest platform 24/7

• Live sessions are conducted via secure video conferencing or on-site (Singapore only)

• Coaching is scheduled individually and delivered by certified professionals

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Refund Policy

VisionNest is committed to client satisfaction. We provide a fair and transparent refund policy as outlined below:

1. Digital Products and Subscriptions

• Monthly subscriptions are non-refundable once the billing cycle has started.

• Users may cancel their subscription at any time, and access will remain active until the end of the paid period.

• No prorated refunds are offered for unused time within a billing period.

2. One-on-One Coaching Sessions

• Sessions cancelled at least 24 hours in advance may be rescheduled without penalty.

• Missed or late-cancelled sessions (less than 24 hours' notice) are non-refundable unless due to an emergency, subject to review.

3. Enterprise Contracts

• For custom engagements, refund terms are governed by a separate service agreement signed between VisionNest and the client.

• Deposits for enterprise programs are non-refundable once the engagement has begun unless otherwise stipulated in the contract.

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Contact for Refund Requests

To request a refund or resolve a billing issue, clients may contact:

Email: contact@visionnestbest.com
Phone: +65 6980 7890

Please include your full name, transaction reference, and reason for the request. We respond to all refund inquiries within 3 business days.